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At Ravalent Technology, we are committed to safeguarding the privacy and security of our clients’ and users’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our IT services and IT consulting business.

1. Introduction

Ravalent Technology provides IT services and consulting to help businesses with their technology needs. As part of our operations, we may collect and process personal and professional data from individuals or companies. This Privacy Policy explains how we manage that information in compliance with applicable data protection laws.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, and company details.
  • Business Information: Information regarding your company’s IT infrastructure, systems, and services.
  • Technical Data: IP addresses, device information, browser type, and usage patterns when you interact with our website or use our services.
  • Financial Information: Payment details when you purchase our services.
  • Communications: Any correspondence between you and Ravalent Technology, including emails, phone calls, and chat conversations.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide IT services and consulting based on the agreements between you and Ravalent Technology.
  • Customer Support: To address questions, troubleshoot issues, and provide technical assistance.
  • Improvement and Development: To analyze how our services are used and make improvements.
  • Marketing: With your consent, we may send you promotional materials or updates about new services.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors who assist in providing our services, such as cloud service providers, payment processors, or data analytics platforms. These third parties are obligated to maintain confidentiality and use your data only for the purpose of providing services to Ravalent Technology.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We will retain your personal data for as long as is necessary to provide our services, fulfill legal obligations, and resolve disputes. Once your data is no longer needed, we will securely delete or anonymize it.

6. Security Measures

Ravalent Technology uses robust security measures to protect your data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal data.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Objection: Object to the processing of your data for marketing or other purposes.
  • Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us using the details provided below.

8. Cookies

We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us understand user behavior and improve our services. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Ravalent Technology
Email: privacy@ravalent.com
Phone: +91 77018 33073