A Process Built to Respect Your Time

No vague promises and no open-ended searches. Here is exactly what happens from the moment you submit a request.

1

Submit Requirements

Complete the detailed sourcing request form and upload supporting documents.

2

Pay the Sourcing Fee

The non-refundable finder’s fee is paid before sourcing work begins.

3

Review & Validate

Ravalent reviews the request and confirms the specification with you.

4

Identify Suppliers

Our team approaches suitable suppliers and service providers.

5

Options & Quotations

You receive available options or quotations with supplier details.

6

Confirm Arrangements

Final commercial arrangements are confirmed between the parties.

Setting expectations

What the Fee Does — and Does Not — Do

The fee does buy

  • ✓ Structured research into your requirement
  • ✓ Direct outreach to our supplier network
  • ✓ Administration and validation of your request
  • ✓ Presentation of the options we find
  • ✓ A named point of contact and a reference number

The fee does not buy

  • ✗ A guarantee that the asset is available
  • ✗ The equipment, vessel or service itself
  • ✗ A credit or deposit against final costs
  • ✗ A fixed sourcing timeframe
  • ✗ A refund if you change your mind
Be clear on this before you pay. Payment of the sourcing fee does not guarantee that the requested equipment, vessel, transport or contractor will be available. The fee pays for the sourcing work itself. Final supplier, rental, transport, charter and procurement costs are separate and are agreed directly as part of the commercial arrangement.

Request statuses you may see

Every request is tracked internally so you always know where it stands.

StatusWhat it means
Awaiting PaymentForm submitted; sourcing has not started.
Payment ReceivedFee cleared; the request is now active.
Under ReviewOur team is validating the specification.
More Information RequiredWe need a detail clarified before continuing.
Sourcing SuppliersActive outreach to the supplier network.
Supplier Options IdentifiedCandidates found; details being compiled.
Quotation SentOptions and pricing issued to you.
Client ReviewingWaiting on your decision.
CompletedArrangements confirmed and the request closed.