Privacy Policy
Last updated: [DATE PLACEHOLDER]
1. Who we are
Ravalent operates ravalent.com and provides industrial sourcing and procurement services. [LEGAL REVIEW: insert registered entity, address and — if required — the data protection contact or representative.]
2. Information we collect
| Category | Examples | Why |
|---|---|---|
| Contact details | Name, job title, company, email, telephone, WhatsApp, address, country | To identify you and respond to your request |
| Project information | Project name, location, dates, urgency, budget range, technical specifications | To carry out sourcing |
| Uploaded documents | RFQs, scopes of work, drawings, lift plans, cargo lists, data sheets, photographs | To specify the requirement accurately |
| Supplier information | Company details, capability, certifications, insurance, references | To assess and manage the supplier network |
| Transaction data | Payment status, reference number, amount, timestamp | To activate and account for requests |
| Technical data | IP address, browser, pages viewed, spam-protection signals | Security, fraud prevention and site performance |
Card details are handled by our payment provider and are never stored on Ravalent’s servers.
3. How we use it
- To process, validate and carry out your sourcing request.
- To contact suppliers on your behalf, sharing only what is necessary to obtain a quotation.
- To send transactional email: confirmations, payment status, requests for information and results.
- To maintain internal records, request statuses and the supplier network.
- To send marketing email only where you have opted in, with an unsubscribe link in every message.
4. Legal basis
[LEGAL REVIEW] Expected bases: performance of a contract (carrying out your request), legitimate interests (running and securing the business), consent (marketing email, non-essential cookies) and legal obligation (accounting records).
5. Sharing your information
We share information with: prospective suppliers (limited to what is needed for a quotation, after internal approval); our hosting provider; our email delivery provider; and our payment provider. We do not sell personal information.
Sensitive project information is not sent to suppliers automatically. Disclosure requires internal approval.
6. Storage and security
- The site is served over HTTPS.
- Uploaded documents are stored outside the publicly accessible web root and are not publicly listed or indexed.
- Executable file types are blocked; file size and type restrictions apply.
- Administrator access is restricted, login attempts are limited, and backups are taken regularly.
- Email is sent over authenticated SMTP rather than unverified server mail.
7. Retention
[LEGAL REVIEW: confirm retention periods.] Intended approach: active request data retained for the duration of the engagement plus a defined period for accounting and dispute purposes; uploaded documents reviewed and purged on a defined schedule; marketing contacts retained until they unsubscribe.
8. Your rights
Subject to applicable law you may request access to, correction of, or deletion of your personal information, object to certain processing, and withdraw marketing consent at any time. Contact info@ravalent.com. [LEGAL REVIEW: add the statutory response deadline and the relevant supervisory authority.]
9. Cookies
We use cookies strictly necessary for the site and form to function. Any analytics or marketing cookies will be loaded only after consent. [LEGAL REVIEW: confirm the final cookie list once analytics is selected.]
10. Changes
We will post updates to this page with a revised “last updated” date.